Surveying your Customers

understanding your customer needs can help target your marketing to achieve the best return on investment.

Understanding what your customers require and what they think of the service that you provide is paramount to developing your business and a good relationship with your customers.

JSP Media can help create a marketing research system for your organisation with both traditional and digital survey tools available.

Through carefully designed questionnaires on-line marketing surveys can provide a very cost effective research survey method of your customers needs. This can be integrated with email marketing campaigns, a customer satisfaction survey automatically following an on-line sale or part of stand alone research.
JSP Media will work with you through all the stages of marketing research.

  • Create a Research Brief
  • Conduct Exploratory Research
  • Carry Out Sampling Process
  • Formulate Survey Method
  • Questionnaire Design
  • Data Analysis and Interpretation